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The resources below may help you in your journey to develop peer mediation.

If you are new peer mediation, we encourage you seek support from a member organisation to ensure good practice and avoid common pitfalls. 


More resources

Best Practice Guidelines

Peer mediation Coordinator's pack


The CRESST Peer Mediation Coordinator's Pack includes the handbook, and training manual.  Further resources can be found on our website at

This how-to guide will give you the skills, confidence and knowledge you need to set up and run a successful peer mediation scheme and achieve the changes your school needs.

CRESST's approach is based on over 14 years of experience and is informed by our mediation principles and values:

- Conflict resolution is voluntary - both being a mediator and going to mediation
- Mediators behave impartially 
- Advice is never given
- The focus is on the problem, not the people
- Good listening is essential for a successful mediation
- The aim is to restore the relationship or friendship, the actions matter less
- Blame is always avoided
- The focus is on the future, not the past.
To purchase the Peer Mediation Coordinator's Pack, contact:  cost £50 plus £3 postage and packing.


An Introduction to Peer Mediation - A young person's guide

This guide has been shaped by the experience of young mediators under tuition from our mediation specialists. It provides a step-by-step guide, full of useful tips and tricks for peer mediators to practice and hone their skills. 

Restorative Approaches in Schools: A Guide for School Managers and Governors

A detailed guide from Restorative Solutions explaining how restorative approaches including peer mediation can be phased in across a school.

Peer mediation toolkit

This toolkit provides the key materials needed to begin and sustain peer mediation in a schools setting. All the materials, exercises and DVDs represent 5 years work in the field of mediation and are produced with the help of young mediators and have been used to train 100's of young mediators in 23 schools in London and Yorkshire. The toolkit comprises of: An introduction to peer mediation: A young person's guide book Resolve It DVD Squash It! On the spot mediation for peer mediators booklet On the Spot DVD and factsheet A Schools poster for the mediator service in your school Additional postal charges apply for overseas orders. Please contact our offices on +44 207 561 3700 Price: £18.50 (Includes Delivery Charges) Availability: In Stock

Mediation Matters

Peer mediation offers an opportunity for pupils to be trained to help others resolve conflict. When implemented successfully, peer mediation can improve pupils' communication skills, provide an alternative to teacher arbitration, help prevent minor conflicts from escalating and make a significant contribution to calmer and more peaceful schools.

Students Resolving Conflict

By Richard Cohen. Written by the cofounder of School Mediation Associates, this definitive book explains step by step how to use an effective and research-based method for teaching conflict resolution: peer mediation. The comprehensive guide covers designing, implementing, and operating a successful program and includes sample mediation session transcripts, 12 conflict resolution lessons to facilitate teaching students, and reproducible forms for teacher/student orientation. Grades 6–12. (11-18 years old) 

Best Practice Guidelines

Our own Network best practice guidelines. This document is primarily aimed at organisations who provide training to schools for peer mediators. It is also useful for school staff so that they can be aware of what they should expect from training providers. 


Positive Peace in Schools offers a fresh and challenging perspective on the question of conflict, violence and peace in schools. Drawing on the most up-to-date theory and research from the field of peace and conflict studies, this book provides readers with a strong understanding of the concept of positive peace, and how the dimensions of peace-keeping, peace-making and peace-building can be robustly applied in schools.

Something we've missed?

If you know any great Peer Mediation resources that we haven't listed here, don't hesitate to contact us so we can include them. 

Peer Mediation: A Process for Primary Schools

Bullying, name-calling, playground squabbles: some adults may think those trivial problems but how children deal with them is the learning material that will form their attitudes towards conflict in later life. Surely children ought to learn how to resolve these playground conflicts themselves, and learn lessons in democracy and empathy that can change the political culture of their country in later years. Jerry Tyrrell helped to develop the process of peer mediation in primary schools in Northern Ireland over many years and recognised that the creativity, patience and integrity children demonstrate in resolving their conflicts can be the basis for a sense of empathy and mutual understanding in their adult life. 

Peace Makers: Learning

for Peace

Learning for Peace includes a book and website for primary schools wanting to bring fresh approaches to pupils’ Spiritual, Moral, Social and Cultural development. SMSC dovetails with the core ideas of Education for Peace which are presented through 5 themes – Inner Peace, Peaceful Choices, Peaceful Actions and Behaviors; Peaceful Relationships and Peaceful Communities.

The Peer Mediation and Mentoring Trainer's Manual 

The Peer Mediation and Mentoring Trainer's Manual will take you from the first steps in trying to bring the whole-school community together and identifying those young people most suited to be mediators and mentors, to training them in the required skills and then working with them to set up and run a peer mediation or peer mentoring service in the school, or better still - both! 
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